Thomas Crapper & Co

A name synonymous with high-quality sanitary ware, Thomas Crapper wanted a website to match its strong reputation to not only support their retail network but also to sell product direct to their customers. We create a secure, user-friendly e-commerce website allowing customers to purchase online as well as from their retailer network. This led to a huge increase in sales for them, and was particularly valuable during Covid pandemic when their reseller network was suddenly forced to close.

 

We also manage all areas of their social marketing, creating social media plans, scheduling content, and reply to followers.  They have also used our graphic design and photography services to enhance their marketing collateral and customer communications.

We have also developed the retailer network management portal, so their resellers are able to access a dedicated area to download assets, such as product imagery.